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It's been 3 weeks now since the accident and I still have no authorization to get the repairs done. Finally got a hold of the adjuster moments ago. Her customer never returned the paperwork in the mail. The husband did answer the phone and was unsure on why she did not handle this claim. He offered to pay it out of pocket, but Allstate urged them to handle it through their office. If there was hidden damage that was later discovered it would be that much harder to resolve and get the additional funds. The fact that he wants to pay out of pocket is further proof she was at fault.

She said she would give them until Tuesday to respond. If they have not, she will move forward with the claim without their statement and assume they are completely at fault. I just want this done now.

Comments

( 1 comment — Leave a comment )
manley1
May. 18th, 2007 02:08 pm (UTC)
Ugh, what a pain. Well, I'm glad it seems to be getting resolved, albeit very slowly.
( 1 comment — Leave a comment )

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